We always have a technician on call.

If you need help call our office at 617-244-6500 and there will be a telephone number of the technician that is on call to help service your needs. We make every attempt to call our customers before we go to your home. If you are not home or don’t answer our call we will just move on to the next call on the schedule. This helps not only us but you as the customer.

The following is our fee structure:

Our normal rate is $170.00 per hour which includes 15 minutes of travel time and up to 45 minutes of work in your home. After the first hour we bill in 15 minute increments at a rate of $42.50 each.

Our overtime rate, which includes work needed after 4:30 pm on weekdays and Saturday up to 3:00 pm is $255.00 . After 3:00 pm on Saturday until Monday morning at 8:00 am it is double time at the rate of $340.00 per hour.

We offer a senior discount of 10% off the labor which can not be combined with any other offers.

Angie’s List discount of 10% off labor will only apply to service calls that are paid at the time of the service. This offer can not be combined with any other offers.

If you have any questions please feel free to contact our office by email at info@bakerelman.com, or call at 617-244-6500, and we will be glad to help.